Privacy Policy

Northern Logistics International ("Northern Logistics", "we", "our", or "us") provides specialized freight forwarding, customs clearance, warehouse consolidation, and door-to-door cargo logistics operating from China to Bangladesh. This Privacy Policy outlines our transparent standards for collecting, holding, using, and disclosing personal data, commercial transaction details, and customs documents provided by importers, suppliers, consignors, consignees, and visitors accessing our platform at northernlogistics.bd

Due to the cross-border and regulatory nature of freight logistics, we collect specific categories of information necessary to fulfill shipments, verify cargo safety, and satisfy statutory customs requirements: • Shipper & Consignee Contact Information: Full name, business trade name, delivery address across Bangladesh, contact phone numbers, WhatsApp identifiers, and email. • Commercial & Freight Documentation: Commercial invoices, packing lists, product descriptions, HS (Harmonized System) tariff codes, declared monetary values, piece counts, gross weights, and volumetric dimensions (CBM). • Regulatory & Customs Identification: Business Identification Numbers (BIN), Taxpayer Identification Numbers (TIN), or National ID/Passport data where mandated by the National Board of Revenue (NBR) or Bangladesh Customs. • Operational & Digital Tracking Data: Shipment tracking numbers, carrier manifests, warehouse scan timestamps, and customer support transcripts.

We do not monetize or sell your personal details to advertising brokers. Information gathered is strictly utilized to deliver dependable cross-border logistics services: • Freight Transport: Booking cargo holds on partner commercial airlines and container vessels. • Customs Lodgment: Submitting verified declarations and customs manifests to Bangladesh Customs authorities at airport and seaport terminals. • Doorstep Delivery: Coordinating with domestic dispatch drivers and courier teams for direct handoff at your office or residence. • Customer Support: Responding promptly to quotes, rate inquiries, weight verifications, and delivery instructions. • Security & Anti-Contraband: Verifying shipments against international prohibited goods lists and aviation safety standards.

International logistics necessitates structured disclosures to authorized partners involved in the freight chain. We only transmit the minimum data necessary to execute your shipment: • Customs & Border Regulators: National Board of Revenue (NBR), Bangladesh Customs, Chittagong Port Authority, and Civil Aviation Authorities. • Commercial Carriers: Airlines and international ocean shipping lines for airway bills (AWB) and container bills of lading (B/L) issuance. • Last-Mile Domestic Couriers: Local express couriers and regional parcel dispatchers tasked with completing end-to-end delivery within Bangladesh districts.

We implement rigorous physical, organizational, and electronic security safeguards to shield your data against unauthorized access, disclosure, or alteration: • Transport Layer Security: All data transmissions across our web portals employ modern SSL/TLS cryptographic encryption. • Access Restrictions: Customer commercial invoices and packing lists are accessible only by credentialed clearance officers and operational managers. • Physical Warehouse Security: Physical paperwork at our hubs in China and Dhaka is stored under 24/7 monitored, restricted-access custody.

Our website uses lightweight browser storage mechanisms to improve your browsing experience: • Theme Preference: Storing your display mode preference (nl-theme: light or dark) in your browser's localStorage. • Essential Performance: Transient session cookies to maintain server health, protect against malicious bot queries, and process form submissions. • No Invasive Advertising Trackers: We do not deploy third-party advertising cookies that track your browsing habits across external websites.

In accordance with National Board of Revenue (NBR) customs regulations and the Customs Act of Bangladesh, commercial invoices, shipping manifests, and customs declaration records must be retained for a minimum statutory period of five (5) to seven (7) years for formal tax and audit reconciliations. Routine customer inquiries, tracking lookup logs, and general quote requests that do not proceed to a commercial booking are safely purged after 180 days.

As our client, you maintain the following rights regarding your information: • Access & Review: You may request a summary of the contact and consignment records we hold for your account. • Correction: Promptly update delivery addresses, phone numbers, or recipient names prior to parcel dispatch from our hub. • Communication Preferences: Opt out of operational SMS/WhatsApp rate updates at any time by notifying our support desk.

For any questions regarding this Privacy Policy, your trade documentation, or to exercise your privacy rights, please reach out to our legal and compliance desk at [email protected] or via hotline +880 1978-755135.